QRPH payment guide
MDMIP QRPH Payment Guide
Guide for MDMIP QRPH payment sessions, payment references, checkout expiration, apply-again fallback, account credits, receipts, and payment status reminders.
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Fresh QR sessions
QRPH sessions expire for security. If a payment time ends, members should return to the dashboard and prepare a fresh application or checkout.
Payment status tracking
The portal records payment references, QR status, receipt URLs, credit usage, and pending return reminders where available.
Cancelled application fallback
If an application was cancelled or archived, checkout should stop using the old session and route the member back to apply again.
Why QRPH sessions expire
QR payment sessions are time-bound to reduce stale, duplicate, or incorrect payment references. Expired sessions should not be reused.
What to do after cancellation
If the application was cancelled, the old payment link should be treated as ended. Start from the dashboard so a fresh policy and payment record can be created.
Receipts and verification
A visible receipt or payment record does not activate coverage by itself. Payment verification, review, issuance, and activation are still required.
Frequently Asked Questions
Why did I see Payment time ended?
The QR session expired, the payment was cancelled, or the linked application was already closed. Use Apply again for a fresh flow.
Can I reuse an old QR code?
No. Old QR sessions should not be reused after expiration, cancellation, or application cancellation.
Does payment instantly activate coverage?
No. Payment must still be verified and the policy must be reviewed, issued, and officially activated.